Frequently Asked Questions

Why does “License Expiration Date” on the dashboard show “Status checking failed”?

When “License Expiration Date” on the dashboard shows “Status checking failed”, it means that the Pico-UTM is not able to connect to Lionic License Server successfully. Please check if the Pico-UTM is able to access Internet. If there is no network connection issue, please contact Pico-UTM sales representatives, resellers or technical support in your region.

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